Terms & Conditions

Terms And Conditions of Burina.NET hosting services

This Regulation applies to all users of Burina.NET hosting services and aims to define the basic rules of business conduct and to prevent illegal activities or possible abuse of Burina.NET servers, while respecting freedom of speech and expression unless it is harmful to others, protect the integrity and privacy of users, as well as ensuring the safety and network reliability.


General Terms And Conditions

Account Ownership

Burina.NET does not check the data on the owner of the leased services: the names, addresses, e-mail addresses, user names and passwords. If this information is given to a third party, or you give away the access to your e-mail address, you are responsible for the consequences that you might have in case of an unauthorized change or deletion of your Web site contents, as well as the loss of the received or saved emails.

Domain Registration

Responsibility for the registered domain falls on the organization that requires the domain registration. By requesting the registration of .RS and .СРБ ccTLD domain names, you acknowledge that you are familiar and in agreement with General Terms and Conditions for the Registration of National Internet Domain Names issued by Serbian National Internet Domain Registry (RNIDS). Registration of names protected by law (trademarks) also falls on the organization. Any dispute over the domain names with the organization that lays claim to a trademark (stamp) must be resolved through the regular court (document RFC 1591).

Transaction Data Protection

When entering your payment card details, sensitive information is transmitted over public networks in a protected (encrypted) form using SSL protocols and PKI system, as currently the most advanced cryptographic technology. Checkout Data security is guaranteed by the Banca Intesa ad Beograd payment processor, and the entire billing process is carried out on the website of the bank. Your credit card data is not available to our system at any point.

Refunds

All Burina.NET Hosting offers include 30 days for a refund. If you are dissatisfied with the service, you are entitled to a refund of the full amount within the specified time. The request for refund must be sent by e-mail to the following address: prodaja@burina.net and is valid only when you get a confirmation that the message was received. Cancellation of service by the phone is not permitted. Also, no refund will be made if the service is suspended or terminated for violation of the provisions of this Regulation.

In case of refund to the customer who has made the payment by credit card, partially or in full, Burina.NET is obliged to make the refund only through VISA, EC/MC and Maestro method of payment, which means that on merchant request the bank will make the refund to the cardholder's account.

 


Privacy Policy

Burina.NET safeguards the privacy of all visitors to its websites (hereinafter: The Website) and protects their personal data. Please read the following Privacy Policy carefully to understand how we use and protect information you provide.

Collected Information

You can visit this website without revealing any information about yourself. Our servers register domain names, but not the e-mail address of website visitors. Some parts of this website ask for your personal information in order to to allow you to exercise certain rights, such as the registration of Internet domain names in accordance with your legal status. We do this through online forms and every time you send us your details by e-mail. The information collected may include your name, address, registration number, tax identification number, telephone number, fax number or e-mail address. We will never ask for additional information not necessary to get the service you ordered.

Information Usage

Information about domain names that we collect is not used to identify you personally, but to measure the number of visits to the Internet site, average time spent on the website, pages viewed, etc. We use this information exclusively for analytics of visit frequency to our website and improving its content. In the event that you are prompted for other personal information, such as your name and e-mail address, we will seek your consent (eg. Using the online form or by e-mail), to inform you about the process of gathering information and how we use them. Information you provide or that we collect through the web site, will be used exclusively to provide and improve our services. In case you change your mind and do not wish to be contacted in the future, please let us know.

Information Disclosure

The information you provide is stored on our server, and may be accessed only by our specially authorized employees, government bodies, our successors and persons engaged to process data on our behalf for the purposes specified in this policy or for other purposes for which you gave your approval. Also, information on the usage of our website can be transferred to third parties, but not including information by which you could be personally identified. Unless required by law, we will not in any way make available or distribute your personal information without your prior approval.

Minor Customers

If you are a minor, you must get the permission of your parent or guardian before you provide any personal information about yourself. Minor users without this consent are not allowed to provide us with personal information.

Other Internet Sites

Our website may contain links to other websites which are not under our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these websites may collect information from you which will be used in accordance with their Privacy Policies, which may differ from ours.

Cookies

Like most Internet sites, our sites use Cookies, small text files that your Internet browser keeps on your computer to help identify yourself to the Web sites during subsequent visits. Cookies are uniquely assigned to you and can only be read by a web server in the domain that originally issued them. The use of cookies is a standard practice on the Internet and most browsers are set to automatically accept them. However, you can always decide you want to stop using cookies. You can just manually delete them or configure your browser to reject cookies in the future. For these procedures, please see the documentation or the Help section of your browser. On our websites the solely purpose of cookie usage is to provide you with better browsing experience, statistical analysis of visits and the display content optimization.

 


Hosting Terms and Conditions

Common Terms

By renting Burina.NET hosting service, the user confirms that he is familiar with and accepts the rules of conduct contained in the Regulations, which means that he/she will not undertake activities that are defined in this Ordinance as unacceptable. The user is personally responsible for the negative consequences caused by their behavior during the use Burina.NET hosting service.

Unacceptable or illegal activities when using the hosting services include the following:

  • Transmission or presentation of any information, data or material that is contrary to imperative legal regulations of Republic of Serbia, which is a criminal or civil offense, violation of copyright and industrial property rights, an act of unfair competition, breach of good business practices and any other behavior contrary to generally accepted principles of morality;
  • Presentation of content that can be harmful to Burina.NET server or any other server on the Internet, as well as placing links to such content on the Internet. Examples of unacceptable content or links to unacceptable content: pirated software, hacker programs or archives, warez sites, adult content, and the like;
  • Unauthorized access to content, change of content, deletion or any reproduction of content;
  • Sending identical unsolicited messages to a large number of addresses on the Internet ("spam") over Burina.NET infrastructure directly by users of Burina.NET service or any third party via other networks;
  • Burina.NET may not be the source, intermediary or destination address in connection with the transfer of unwanted e-mail, e-mail bombs and other mass electronic messages. Your account may not be the source nor intermediary address for such messages. Mass e-mail message is sent to more than 10,000 e-mail address per day or more than 10 newsgroups;
  • Hosting more than one Web site on a single Burina.NET Web hosting account is generally not permitted, except when your hosting plan includes that option;
  • Any other behavior that undermines the integrity and privacy of Internet users, as well as the safety and reliability of Burina.NET and other Internet providers infrastructure.

Taking measures in the event of unacceptable behavior

In case of the service abuse, after the offense is thoroughly reviewed and determined, Burina.NET has the right to take appropriate measures, including the charge of administrative costs and user reactivation services, as well as to take legal action against the user and file the request for damages;

Burina.NET will make the relevant information available to the competent authorities, if there is a legal obligation. Also, Burina.NET will cooperate with the competent investigating authorities, in the event of allegations of illegal use of hosting services;

Burina.NET will not monitor users activities in order to make sure that they respect the rules of conduct. The user is obliged to cooperate in taking preventive and corrective actions to prevent violations of the Code of Conduct;

In case the lawful owner of the Burina.NET system is on trial for abuse made by the user, the user will be required to fully pay the compensation of damage, tangible and intangible, caused by illicit behavior.

Reporting the violation of the Rules

Burina.NET will not unnecessarily exert control of users activity on the Internet because it would mean a violation of the right to privacy. It is therefore essential that any breach of the Regulations be reported. The application can be sent to: abuse@burina.net

Viruses

Despite all the implemented protection measures, which greatly reduces the risks of this kind, Burina.NET can not take any responsibility for any damage caused by viruses that reach your computer or network via e-mail, FTP, HTTP and other protocols for the electronic data transfer.

Backup

The backup of the whole Burina.NET shared hosting platform is done daily. However, the standard hosting plans do not provide a guarantee for a successful recovery of the data that you accidentally altered, damaged or deleted in any other way. We therefore recommend that you always keep an updated copy of your data on your own storage, and that you make regular backups of dynamic content and databases. Burina.NET will in most cases be able to help you to recover altered or deleted data, but, once again, we can not provide you with a solid warranty nor can we take any responsibility for the lost data!